Frequently Asked Questions
Can your wheat bags be heated in the oven?
There are alternative methods of heating other than a microwave. We send out full heating and care instructions with each order.
Do you post abroad
Absolutely! Although we do ask you call us to determine the correct postage for your country.
When will I get my cushion(s)?
Orders are filled and finished during the working week within hours of being received. If received by noon the order should be with you in the UK the next day.
I would like to order a few items - when I checked out I noticed that I was being charged delivery for each individual item, is there anyway the delivery charge can be combined for the total order?
We've listened and made a change. Now the postage cost for 2 or more cushions is charged at a capped rate of £5.99.
The last wheat bag we had burnt because it was laid double in the microwave. As we need quite a large one for my husbands back and hip, are your bags suitable to be folded into a microwave?
All our cushions we suggest are bunched up in the microwave oven. We do send out with every order care instructions. We learnt many years ago bunching up the cushion what ever the design stops burning.